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Questions regarding your physician
Questions about insurance and necessary paperwork
We participate with most insurance companies. We deal with over 400 insurance companies and, within these companies, there are a variety of plans that change yearly. Our front office staff will happily assist you in identifying your benefits, though it is ultimately the patient’s responsibility to know their health benefits.
Please visit our fast facts and insurance information page for more details.
• Contact your insurance company and/or request assistance from us in contacting your insurance company to
identify physical/occupational therapy benefits, current deductible, copay, and if a physician referral is
• Obtain a referral from your physician if required.
• Complete the new patient paperwork and mail, drop off, or bring to your initial evaluation appointment.
• Obtain any radiological studies (i.e. MRI, X-ray, CAT scan) and bring to first appointment.
Questions about your initial evaluation
• Posture assessment – we’ll assess overall alignment and force vectors, especially as it interrelates to your complaint of pain.
• Palpation – with skilled hands, we will assess for areas of tenderness, swelling, soft tissue restrictions and abnormalities, inflammation, tissue temperature, and other indicators.
• Range of Motion – by moving the joint, the therapist will be able to assess the quality of movement and any restrictions.
• Muscle Testing – muscle contraction strength and quality will be assessed.
• Neurological Screening – by testing for touch, pain, vibration, or temperature, the therapist can check how well the nerves are communicating with your muscles. Reflexes will also be assessed.
• Special Tests – these tests can be performed to confirm or rule out any specific problems.
After determining your problems and how they correlate with one another, the therapist will develop a plan for treating the problems. This plan will be developed from the therapist’s knowledge and your own personal thoughts and insights. Together, you will determine the frequency and duration of treatment, the goals of treatment, your home exercise program, and the expectations after discharge. Patient education is an integral part of this plan.
Questions about your treatment and diagnosis
This depends on a number of variables, such as:
• Length of time you have had your condition
• Severity of the condition
• Overall health condition
• Compliance with home treatment and exercise programs
All of these factors will determine the length of your treatment. For more specific information, talk to your therapist.
Physical Therapist, as well as Occupational Therapists, can specialize in certain aspects of their job. Below are some specialized forms of therapy we include in our treatment:
• Orthopedic Physical Therapy – this type of therapy focuses on post-surgical care, arthritis, tendonitis, fractures, muscle sprain or strain, craniosacral pain, problems with the hips or knees, shoulders, elbows, and wrists.
• Manual therapy
• Geriatric physical therapy
• Sports rehabilitation
• Fitness and wellness
• Hand therapy
• Prenatal physical therapy
• Pediatric physical and occupational therapy
Visit our services page for more information about the wide range of services we offer!
Questions regarding your PTSRI therapist
The aspects that are most important at PTSRI are outstanding treatment and a caring environment. To maintain our high level of care and continuity of treatment, we, at PTSRI, only employ experienced and licensed Physical and Occupational Therapists.